Conversational AI Engineer

This role is based in Gurgaon, Haryana, India or Bengaluru, Karnataka, India.

Responsibilities:

• Build virtual agent solutions on Google’s core conversational AI platforms such as Dialogflow.
• Work with customer technical leads, client executives, and partners to scope, manage and deliver successful implementations of contact center AI solutions.
• Interact with partners and customer technical stakeholders to manage project scope, priorities, deliverables, risks/issues, and timelines for successful client outcomes.
• Propose solution architectures and manage the deployment of cloud-based virtual agent solutions according to customer requirements and implementation best practices.
• Travel 30% of the time for client engagements as required.

Minimum qualifications:

• Bachelor's degree in Computer Science or equivalent practical experience.
• 3 years of experience in computational linguistics or engineering.
• Experience in working with customers, executives, and technical leads.
• Experience in building chatbots or voicebots.

Preferred qualifications:

• Experience with launching chatbot or voicebot applications.
• Experience building cloud-based Conversational AI solutions.
• Experience with natural language processing and related concepts.
• Excellent leadership and collaboration skills in the field of AI or Machine Learning.
• Excellent communication, presentation and problem-solving skills.