Technical Program Manager, Edge Deployment, Strategic Extended Workforce Solutions

This role is based in Dublin, Ireland or London, UK.

Responsibilities:

• Collaborate with network design, capacity delivery, and field teams to convert network solutions into scalable BOMs and design packages for third-party execution and technical support.
• Partner with other teams to create repeatable stateless work packages for third-party provisioners and coordinators to execute independently.
• Coordinate with site acquisition, network planning, delivery, operations organizations, and third-party providers on scalable deployment and full life-cycle operations solutions.
• Manage third-party success from vendor selection and onboarding to performance measurement, management, and process improvement, serving as the lead technical escalation point for quality and service improvement.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in program or project management, leading multi-disciplinary projects.
• Experience in carrier class level telecommunications environments, optical network infrastructure, transmission systems, layer 2/3 routers, and data services.
• Experience operating in a data center or point of presence environment, and with OSP, ISP, AC/DC power systems, environmental controls relay, and rack/cabinet/cage construction.
• Ability to travel up to 20% of the time as needed.

Preferred qualifications:

• Experience managing third-parties to execute against objectives from commercial negotiation to execution and oversight.
• Experience with software development, business requirements development, database development, and management.
• Experience in collaborating across multiple levels and functions, with a passion to engage/influence tactical and strategic decision-making.
• Knowledge of Lean/Six Sigma and related experience developing business processes and associated metric frameworks within a global network field services organization.