Technical Support Engineer (Security & Compliance, Intune)

This role is based in Seoul, Korea with remote work options available.

Responsibilities:

• Own, investigate and solve customer technical issues, collaborating within and across teams.

• Participate in building communities with peer delivery roles and share knowledge.

• Identify potential product defects and contribute to Microsoft product improvements.

Qualifications:

• Bachelor's Degree in Computer Science or related field AND 3+ years experience in IT consulting/support.
• 3+ years experience in a customer-facing role.
• Strong knowledge of Microsoft Intune, Azure Active Directory, and Microsoft 365.

Language proficiency:

• Korean: Native level
• English: Business level