Airbnb

Staff Data Scientist – Customer Relationship Management (CRM) & Loyalty

United States

Found: October 23, 2025

⚠️ This job posting is no longer active and may not be accepting applications. Browse similar live jobs below, or see all current Airbnb jobs.

This role is based in the United States and is remote eligible.

Compensation:

$194,000 — $240,000 USD

Responsibilities:

  • Design, measure, and optimize CRM and retention initiatives.
  • Partner with marketing, product, finance, and engineering teams.
  • Develop models to predict customer behavior and evaluate loyalty mechanics.
  • Mentor other scientists and analysts in best practices.

Requirements:

  • 6+ years of experience with a PhD or 9+ years with a BS/Masters in a relevant field.
  • Expertise in SQL, Python, or R.
  • Knowledge of marketing measurement and customer lifetime value modeling.
  • Strong leadership and communication skills.

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