Product Manager, Billing

As a Product Manager in the Internal Products and Technologies organization, you'll partner with Engineering, Design, Growth, Trust & Safety, Support, and Finance to build the billing experiences every Claude customer uses, from the first purchase to the monthly invoice:

• We own how customers buy and manage Claude: choosing and changing plans, viewing invoices, tracking usage and spend, and setting spend controls.
• Your work reaches everyone who pays for Claude: individuals upgrading a plan, teams adding seats, developers buying credits, and enterprise admins managing budgets across thousands of users.
• You'll define how Claude should explain a charge, change a plan, or set a spend limit for a customer. You'll also define how admins set spend controls for the agents their teams run.
• You'll own billing experiences that convert well, resist abuse, and let customers resolve billing questions on their own.