Operations Engineering Program Manager - AppleCare (NPI Operations, Supply Chain Mgmt, Product Operations, Service Operations)

This role is based in the San Francisco Bay Area, California, United States.

Compensation:

$157,200 - $281,900 per year

Responsibilities:

• Manage all aspects of project scope, timelines, and deliverables.
• Act as the primary representative for AppleCare to various organizations.
• Collaborate with internal teams to synchronize new product launch efforts.
• Ensure successful launches of iOS refurb programs and continuous improvement.
• Develop business cases and implement solutions using data analytics.

Minimum Qualifications:

• B.S. degree in a related field plus 7 years of experience, or advanced degree plus 5 years of experience.
• Experience in project/program management in NPI, Supply Chain, or Service Operations.
• Strong analytical and Excel skills.
• Excellent communication and leadership capabilities.