Apple
WW RCC Data Scientist
Found: May 28, 2026
⚠️ This job posting is no longer active and may not be accepting applications.
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This role is based in Cupertino, California.
Compensation:
$146,300 - $244,100/year
Responsibilities:
- Establish KPIs and measure controlled experiments to optimize automated customer interaction systems.
- Build analytical frameworks for comparing customer outcomes and service delivery models.
- Apply statistical and ML techniques to analyze customer interaction patterns.
- Collaborate with cross-functional teams to translate analytical findings into actionable recommendations.
- Develop self-service analytical tools for business stakeholders.
Minimum Qualifications:
- Bachelor’s degree in a quantitative field and 8+ years of experience in data science.
- Experience with text analytics, NLP, and sentiment analysis.
- Strong programming skills in Python and SQL.
Preferred Qualifications:
- Familiarity with cloud data platforms like Snowflake and AWS.
- Master's degree in a quantitative field.
- Experience in customer experience analytics.
