Customer Engineer, UKI Startups

Customer Engineer, UKI Startups

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

As part of this team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

As a Platform Customer Engineer (CE), you will drive the technical win and define the delivery and consumption plans. You will use your strategic acumen and presentation skills to engage with technical and business leaders, and persuasively present practical and useful solutions on Google Cloud. You will focus on identifying, pursuing, and winning new business workloads and driving penetration within existing ones.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Minimum qualifications:

• Bachelor's degree in Computer Science, AI-related technical field, or equivalent practical experience.
• 1 year of experience with cloud native architecture in a customer-facing or support role.
• Experience engaging with, or presenting to, technical stakeholders or executive leaders.
• Experience working with Large Language Models (LLMs) and deploying into production.
• Experience with any of the coding languages, with public assets.

Preferred qualifications:

• Experience with AI, machine learning frameworks, or data science platforms.
• Experience with cloud technologies.
• Ability to translate AI concepts into practical, business-generating solutions.

Responsibilities

• Develop and own the technical account plan and strategy, participating in planning and supporting specific sales motions.
• Be active in the ecosystem through supporting and owning hackathons and startup workshops.
• Collaborate with Google DeepMind throughout the model lifecycle -- ranging from GTM engagements to customer meetings and, in turn, provide feedback to the model and product teams for future iteration
• Combine sales, programming, and solutions architecture knowledge to prove the value of Google Cloud Platform across the portfolio through complex demos, pilots, and in-depth workshops.
• Architect cross-pillar solutions, drive technical wins, and define initial delivery plans for customers; continue to lead the technical engagement in the solution phase.