Network Engineer, Edge Network Operations

This role is based in Dublin, Ireland.

Responsibilities:

• Create workflow and network monitoring/troubleshooting automation to improve the customer experience.
• Drive process improvements and automate turn-up and service delivery.
• Provide high-touch operational support for GCP customers and Border Gateway Protocol (BGP) peers.
• Help customers resolve network service issues and assist with connectivity and performance troubleshooting issues.
• Participate in on-call rotation for escalated issues.

Minimum qualifications:

• Bachelor's degree in Network Engineering, Computer Science, Computer Engineering, or equivalent practical experience.
• 1 year of experience in networking (e.g., TCP/IP, routing, VPNs, VLANs, peering, load balancing, etc.).
• Experience with computer architecture, new hardware design, and object-oriented programming.
• Experience with one scripting language.

Preferred qualifications:

• Experience with data structures and algorithms.
• Experience working in a customer-facing role at an ISP, carrier, content network, or CDN.
• Experience coding with Python.
• Knowledge of IP network infrastructures and protocols.
• Knowledge of SDN, including the understanding of the differences between control plane, data plane, and management plane.
• Understanding cloud computing, Linux server environments, network design and deployment, and managing infrastructure.