Senior UX Designer, gUP

Senior UX Designer, gUP

At Google, we "Focus on the user and all else will follow." Our Interaction Designers transform complex tasks into intuitive, easy-to-use experiences for billions of people. From creating user flows and wireframes to building mockups and prototypes, you will envision and bring product experiences to life with an inspired, refined, and magical feel. You will join our multi-disciplinary UX team, collaborating with Engineering and Product Management, leveraging user insights to create industry-leading products.

As a Senior UX Designer, you will shape the future of how users and partners interact with Google’s support ecosystem. You will contribute to the design strategy and execution for critical areas within a mission-critical portfolio, including scaled support solutions, 1:1 support experiences, partner and operations tools, and user voice platforms. You will be at the forefront of transforming our user experiences through AI, leveraging generative technologies to design more intuitive, proactive, and personalized journeys, bridging the gap between complex backend operations and seamless, human-centric interfaces.

In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration and more).

Individual pay is determined by factors including job-related skills, experience, and relevant education or training. US: $159000 - $231000 (USD) + 15% bonus target + equity + benefits