Technical Program Manager II, Customer Relationship Management, Google Cloud

This role is based in Atlanta, GA.

Compensation:

$138,000-$198,000/year + bonus + equity + benefits

Responsibilities:

• Manage customer relationships by understanding business requirements and metrics.
• Navigate conflicting requirements across cross-functional organizations.
• Identify and resolve process breakdowns.
• Communicate with technical experts to plan for growth.
• Act as an escalation point for partner teams.

Minimum qualifications:

• Bachelor's degree in a technical field or equivalent experience.
• 2 years of program management experience.
• Experience in project forecasting and customer relationship management.
• Experience with technical integration and data center operations.
• Ability to travel at least 10% of the time.

Preferred qualifications:

• 2 years managing cross-functional projects.
• Experience translating business requirements into tech solutions.
• Knowledge of server/network hardware and software development.
• Experience in colocation or point-of-presence environments.
• Ability to craft innovative solutions using data and analytics.