Technical Solutions Developer I, Infrastructure, Apigee, Google Cloud

This role is based in Waterloo, ON, Canada.

Compensation:

CAD 118,000-121,000/year + bonus + equity + benefits

Responsibilities:

• Manage customer issues through effective diagnosis and resolution.
• Develop knowledge of Google's product technology and architectures.
• Act as a consultant for internal stakeholders to resolve technical deployment obstacles.
• Advocate for customer needs with cross-functional teams.
• Work as part of a global team providing 24-hour customer support.

Minimum Qualifications:

• Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent experience.
• 5 years of experience troubleshooting and advocating for customer needs.
• 2 years of experience coding in a general-purpose language (e.g., Java, Python).
• Experience with web technologies and networking.
• Experience as a Linux/Unix systems administrator.

Preferred Qualifications:

• Experience with cloud computing and containers (Kubernetes, Docker).
• Technical consulting experience with enterprise customers.