Microsoft
Global Solution Architect - M365 Copilot
Found: January 9, 2026
This role is based in Sydney, Australia with a hybrid work model (3 days in-office).
Responsibilities:
- Drive customer satisfaction and act as a trusted advisor using AI fundamentals and Copilot for M365.
- Provide feedback and insights from customers to relevant Microsoft teams.
- Engage with decision-makers to drive usage of Microsoft solutions.
- Lead architecture design sessions and address customer queries.
- Identify and resolve issues blocking customer success projects.
Qualifications:
- Bachelor's degree in a related field and 8+ years of experience in IT consulting or cloud technologies.
- Strong understanding of AI solutions and experience with M365 Copilot.
- Technical certification in cloud technologies is preferred.