Retail Platforms Technical Marketing Manager

The Worldwide Sales and Solutions (WSS) organization is responsible for accelerating revenue and share growth by empowering customers and partners to securely transform with Microsoft Cloud, AI, Windows devices, and experiences. Within WSS, Windows and Devices Sales (WDS) unites the creation and delivery of Windows and device solutions to drive customer satisfaction globally. We work closely with a diverse ecosystem of partners and customers to ensure innovative solutions reach every market and segment.

At WDS we build, market and sell breakthrough AI-powered devices and cloud experiences with partners, including Original Equipment Manufacturers (OEMs), device distribution and reseller channels, Original Design Manufacturers (ODM), and Silicon providers. We work closely across the device partner ecosystem and internal teams to transform the world of computing.

As a Retail Platforms Technical Marketing Manager, you own the platforms that power Microsoft's retail partner and field ecosystem. You will drive the end-to-end health, roadmap, and delivery of a portfolio of partner-facing platforms including ExpertZone, the learning management system for Microsoft's retail partners and ecosystem and the Retail Engagement Platform, the data capture engine for all store-level retail activities. These platforms sit at the intersection of marketing strategy and hands-on technical execution.

Responsibilities include managing external engineering suppliers, directing Azure-based development work, and ensuring platform security and operational reliability.