Microsoft
Senior Product Manager
Found: February 24, 2026
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This role is based in Redmond, Washington.
Compensation:
USD $119,800 - $234,700 per year
Responsibilities:
- Lead product strategy and execution for contact center voice capabilities, including cloud telephony and AI-powered voice experiences.
- Drive adoption and customer satisfaction by understanding contact center workflows and enterprise voice requirements.
- Collaborate with engineering and design teams to deliver reliable, scalable voice solutions.
- Utilize customer insights and market feedback to prioritize investments and improve product quality.
- Act as a product leader and subject-matter expert for contact center voice.
Qualifications:
- Bachelor's Degree AND 5+ years experience in product/service/program management or software development.
- Preferred: 8+ years experience in product management, especially in contact center or CCaaS environments.
