Technical Support Engineer - Windows User Experience

This position is based in Tokyo, Japan, with a flexible work style allowing for remote options.

Responsibilities:

Provide technical support for Windows OS, including performance investigations, system error analysis, and troubleshooting various Windows features.

Qualifications:

• 5+ years of experience in support engineering, system engineering, or software development.
• Basic understanding of infrastructure components (hardware, OS, network).
• Business-level Japanese and English reading comprehension.

Work Environment:

Flexible working hours with a supportive culture, including mentorship and opportunities for career advancement.